This article is provided as a courtesy to our customers to help you configure your Outlook software to work with (mt) Media Temple's hosting solutions.
Third-party software can not be supported directly by (mt) Media Temple. If you have further questions about configuring Outlook, please visit http://support.microsoft.com/.
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This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by (mt) Media Temple. Please take a moment to review the Statement of Support.
CONFIGURE OUTLOOK 2011
- Open Outlook 2011.
- Click on the Email Account icon, see Figure 3.

Figure 3.
- This window is where you enter your email information, see Figure 4 below.

Figure 4:
Enter your email account information in this window.
- Enter Your Name as you want it to appear.
- Enter your full email address username@example.com in the Email address: field.
- Select POP3 or IMAP. We recommend IMAP. Learn more about the differences here.
- Enter mail.example.com in the Incoming mail (POP3, IMAP) server: field.
- Enter mail.example.com in the Outgoing mail (SMTP) server: field. To avoid common authentication issues with Outlook, we strongly advise using SSL and port 465 for SMTP connections.
- Enter your full email address, username@example.com, in the User Name field.
- Enter your email password in the Password: field.
TIP:
If you experience any difficulty with the default outgoing SMTP Port 25, you can check the box Override default port and enter 587 or an alternate port you enabled. We also strongly recommend using SMTP and port 465 with Outlook. For more information, please see: How do I enable an alternate SMTP port?
- Next, we'll configure your Outgoing server settings. Click on the More Options... button. For Authentication, select Use Incoming Server Info. To avoid common authentication issues with Outlook, we strongly advise using SSL and port 465 for SMTP connections. Click OK to save your settings.

Figure 5.
CONFIGURE OUTLOOK 2010
1. Open Outlook 2010.
2. Click File, then Add Account. See Figure 1 below.

Figure 1: Click the "+Add Account" button to begin.
Enter your full email address and password. Outlook should automatically configure your account for you. If not, proceed to the next section.
Manually configure Outlook 2010
1. Open Outlook 2010.
2. Click File, then Add Account. See Figure 1 below.

Figure 1: Click the "+Add Account" button to begin.
3. Next, select Manually configure server settings or additional server types, then click Next. See Figure 2 below.

Figure 2: This will allow you to enter your account information.
4. In this screen, choose Internet E-mail, then click Next. Figure 3 below illustrates this window.

Figure 3: Be sure to select "Internet E-mail" then click the "Next" button.
5. This window is where you enter your email information, see Figure 4 below.

Figure 4: Enter your email account information in this window.
- Enter Your Name as you want it to appear.
- Enter your full email address username@example.com in the Email address: field.
- Select POP3 or IMAP. Learn more about the differences here.
- Enter mail.example.com in the Incoming mail (POP3, IMAP) server: field.
- Enter mail.example.com in the Outgoing mail (SMTP) server: field. To avoid common authentication issues with Outlook, we strongly advise using SSL and port 465 for SMTP connections.
- Enter your full email address, username@example.com, in the User Name field.
- Enter your email password in the Password: field.
6. Perform the following steps:
- Click on More Settings... see Figure 5 for the location of this button.

Figure 5: This will open a new window.
- Click on the Outgoing Server tab. Check My outgoing server (SMTP) Requires Authentication. Make sure Use same setting as my incoming mail server is also checked. Click on OK. See Figure 6 as reference.

Figure 6: Be sure to confirm these settings.
7. Click the Test Account Settings button and you should see all items with green check marks... Click the Close Button to close the test window.
Click OK to save your settings.
Congratulations. You have finished the setup of your email account. Click Finish to close the setup wizard.
CONFIGURE OUTLOOK 2007
- Open Outlook 2007.
- Click the Tools menu, and select Account Settings.

- Click on the Email tab and click on the New... button.

- Next select Microsoft Exchange, POP3, IMAP or HTTP and click Next.

Enter your full email address and password. Outlook should automatically configure your account for you. If not, proceed to the next section.
Manually configure Outlook 2007
- Select Internet E-mail option and click Next.

- Fill in the following fields:
- Enter Your Name as you want it to appear.
- Enter your full email address username@example.com in the Email address: field.
- Select POP3 or IMAP.
- Enter mail.example.com in the "Incoming mail (POP3, IMAP) server:" field.
- Enter mail.example.com in the "Outgoing mail (SMTP) server:" field.
- Enter your username username@example.com in the "Account name:" field.
- Enter your email password in the Password: field.

- Perform the following steps:
- Click on More Settings...
- Click on the Outgoing Server tab.